Privacy Policy

Last updated: October 9, 2025

Thank you for visiting the website of MANUP CONSTRUCTION (DBA) & MANUPHANDYMAN SERVICES LLC ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website and services (collectively, the "Services").

We operate solely within the State of Oregon, USA. Our Services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13.

If you have questions or requests about this Privacy Policy or your personal information, contact us at cameron@manupconstruction.com.

This Policy applies to personal information we process when you:

• Visit, interact with, or use our website;
• Request a quote, schedule or manage appointments, or otherwise communicate with us;
• Receive messages or marketing communications from us; or
• Engage our Services at a residence, business, or other location within Oregon.

This Policy does not apply to third-party websites, services, or applications that we do not own or control. We encourage you to review the privacy policies of any third party you interact with.

The types of information we may collect depend on how you interact with us. Categories may include:

• Identifiers & Contact Information: name, email address, phone number, mailing or service address, and similar identifiers.
• Service & Transaction Details: requested services, appointment date/time, job notes and instructions, invoices, payment method type (e.g., card, check) and status (paid/unpaid). We do not store full payment card numbers on our systems; payments are processed by third-party providers.
• Communications: messages you send us (e.g., via forms or email), customer support inquiries, feedback, and survey responses.
• Images & Property Notes: photos you voluntarily provide (e.g., of areas to be serviced) or photos we capture with your consent for estimates, quality assurance, or insurance documentation.
• Device/Usage Information: IP address, approximate location (derived from IP), browser type, pages viewed, and interactions with our website (via cookies or similar technologies). See Cookies & Similar Technologies below.

We collect information directly from you (e.g., forms, email, phone), automatically through our website, and from service providers/partners (e.g., scheduling, invoicing, analytics, or payments providers).

We use personal information for:

• Providing the Services: scheduling, performing, and managing cleaning services; processing payments; sending confirmations and service updates.
• Customer Support & Communications: responding to inquiries, sending administrative messages, and providing estimates or recommendations.
• Operations & Safety: verifying identity and service locations, preventing fraud or misuse, maintaining the security and integrity of our website, workforce, and equipment.
• Improvement & Analytics: understanding website usage and service performance to enhance our offerings and user experience.
• Legal, Compliance & Protection: complying with applicable laws, tax and accounting obligations, and enforcing our agreements and policies.
• Marketing (Optional): sending promotional emails about our Services. You can opt out at any time (see Your Choices).
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We process personal information as necessary to perform a contract (e.g., providing services you request), to comply with legal obligations (e.g., tax, accounting, insurance), and based on our legitimate interests (e.g., improving Services, securing our website). Where consent is required (e.g., for certain marketing or photos), we rely on your consent.

We may disclose personal information in the following situations:

• Service Providers & Contractors: scheduling, routing, payment processing, invoicing/ accounting, customer communications, website hosting, analytics, and security. These parties are obligated to handle information consistent with this Policy or applicable contracts.
• Business Transfers: in connection with a merger, acquisition, financing, or sale of company assets.
• Legal & Safety: to comply with law or legal process, respond to lawful requests, or protect rights, safety, or property.

No Sale / No Targeted Advertising. We do not sell personal information; we do not share it for cross-context behavioral advertising (as defined by laws such as California’s CPRA); and we do not engage in targeted advertising (as defined by Oregon’s OCPA and similar laws). If our practices change, we will update this Policy and provide all legally required notices and opt‑out mechanisms (e.g., “Do Not Sell or Share” and “Opt out of Targeted Advertising”) before the change takes effect.

We (and our service providers) may use cookies or similar technologies to operate and improve the website, remember your preferences, and perform analytics. You can manage cookies through your browser settings. Disabling cookies may affect some website features.

Do Not Track (DNT): Because there is not an industry standard for DNT signals, our website does not currently respond to DNT.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Typical retention periods may include up to seven (7) years for invoices and transaction records to satisfy tax and bookkeeping requirements.

• Access, Correction, Deletion: You may request access to, correction of, or deletion of your personal information, subject to certain exceptions.
• Marketing Opt-Out: You can opt out of marketing emails by using the unsubscribe link in the message or contacting us at cameron@manupconstruction.com.
• Photos & Testimonials: You may withdraw consent for our use of photos or testimonials going forward by contacting us.

We will verify and respond to requests as required by applicable laws. Because we operate only in Oregon, state consumer privacy rights that may apply will be honored to the extent required by law.

To exercise any request, email us at cameron@manupconstruction.com with the subject line “Privacy Request” and include your name, contact information, and the nature of your request.

Our Services are not intended for children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us personal information, please contact us so we can delete it.

We use reasonable and appropriate administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We are located in the United States, and our Services are intended for use in Oregon. If you access the website from outside the U.S., you understand your information may be transferred to, stored in, and processed in the United States.

Our website may link to third-party sites or services we do not control (e.g., payment processors, scheduling tools). This Policy does not cover those third parties. Review their policies for details on their privacy practices.

We participate in affiliate marketing programs, including the Amazon Services LLC Associates Program. As an Amazon Associate I earn from qualifying purchases. Our blog posts may contain affiliate links to third‑party retailers. If you click such a link, the retailer may place cookies or use similar technologies to attribute your visit or purchase and may collect your personal information in accordance with its own privacy notice. We do not control these third parties’ tracking technologies. See the retailer’s privacy notice for details.

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when changes were most recent. If we make material changes, we will take reasonable steps to notify you (e.g., by posting the updated Policy on our website).

For questions, requests, or complaints regarding privacy, contact:

MANUP CONSTRUCTION
Email: cameron@manupconstruction.com
Subject line for requests: “Privacy Request”

In June 2023, the Oregon Legislature passed Senate Bill 619, the Oregon Consumer Privacy Act (the “OCPA” or “the law”), codified at ORS 646A.570–646A.589. The OCPA was signed into law by Governor Kotek and takes effect July 1, 2024. Our Services and this Privacy Policy are intended to align with OCPA obligations applicable to our business operations in Oregon.

The Oregon Department of Justice (DOJ) has prepared Frequently Asked Questions (FAQs) for consumers and businesses to help with the law’s implementation. A link to the Privacy Law FAQs for Consumers can be found on the DOJ Consumer Privacy page.

Important notes about the DOJ FAQs: The FAQs address select provisions of the OCPA and do not cover all potentially applicable laws or enforcement circumstances; the Civil Enforcement Division will make case-by-case enforcement determinations. The FAQs do not implement, interpret, or make specific the law enforced or administered by the Oregon DOJ, establish substantive policy or rights, constitute legal advice, or reflect the views of the Attorney General. The FAQs do not provide options for alternative relief or safe harbor from potential violations. The statute controls in the event of any conflicting interpretation. The FAQs are hypothetical examples of how a business might review its practices. Businesses should consult the statute and/or an attorney before taking any action to ensure compliance with the law.

We use analytics services to help us understand how visitors use our website and to improve our Services. Depending on the provider and configuration, analytics may collect information such as page views and navigation, links clicked, referral/exit pages, general geolocation (derived from IP address), device and browser details, language preferences, session duration, and events (e.g., errors). Analytics providers operate their own technologies (e.g., cookies, device identifiers) and process data under their own privacy notices.

Where supported, we configure analytics to limit the collection and retention of personal information (for example, by reducing IP address precision). We do not use analytics for targeted advertising. Your choices include managing cookies in your browser, using built‑in tracking protections, or using provider‑specific opt‑out mechanisms (where available). Disabling analytics cookies may affect certain website features.

We use third‑party payment processors to accept payments for our Services (for example, card or digital wallet payments). We do not store full payment card numbers or CVV codes on our systems. Our payment processors collect and process payment information in accordance with their own privacy notices and security certifications (e.g., PCI DSS). We may receive limited payment‑related details from the processor—such as the last four digits of your card, transaction date, amount, and status—for recordkeeping, receipts, refunds, and fraud prevention.

If you pay by non‑card methods (e.g., cash or check), we record basic transaction information (e.g., amount, date, invoice number) but do not create or retain card data. In the event of chargebacks, disputes, or suspected fraud, we may share relevant information with the payment processor, your bank, or law enforcement as permitted by law. We retain invoices and transaction records consistent with our Data Retention section (typically up to seven (7) years to satisfy tax and bookkeeping requirements).